Fully automated process via the Ministry’s website

Abu Dhabi, UAE: July 19, 2023 – The Ministry of Finance today announced beginning offering a fully automated service via its website, allowing individuals and establishments to obtain refunds on the balance within their eDirham cards.

Those who wish to refund their eDirham card balance should log into the Ministry of Finance’s website using the UAEPASS, and submit a refund request with the supporting documents requested. Once processed, the balance in the eDirham card will be transferred to a new card that is issued by First Abu Dhabi Bank.